DeletedUser1264
Guest
Bruic, we're aware that the terms and conditions mean the company can act like a complete jerk toward their customers - the question is why they don't care what harm that behaviour does to their relations with their customers. Compensation in the form of trophies or diamonds would cost the company nothing and would make a big difference in how they're perceived by their customers.
They screwed up major with this HoF - the concept of it, the overpowering of it, not fixing it before releasing it on regular servers, never doing an in-game announcement that it was flawed and would be nerfed, even though it's been the "featured prize" several times and people are purchasing it in good faith.
Customers who got these items for 4000 trophies should at least be offered trophies in compensation for any HoFs that they no longer feel are worth the space they take up. If Innogames can't do that, they're just going to have to (quoting the eloquent Bruic here) eat the lousy reputation they've earned by abusing players' trust this way.
They screwed up major with this HoF - the concept of it, the overpowering of it, not fixing it before releasing it on regular servers, never doing an in-game announcement that it was flawed and would be nerfed, even though it's been the "featured prize" several times and people are purchasing it in good faith.
Customers who got these items for 4000 trophies should at least be offered trophies in compensation for any HoFs that they no longer feel are worth the space they take up. If Innogames can't do that, they're just going to have to (quoting the eloquent Bruic here) eat the lousy reputation they've earned by abusing players' trust this way.
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