If you disagree with a change you can state so and offer alternative suggestions. Quite a number of ideas have been changed or adopted from the community. From what is already pointed out in this thread - FP bar timer stops once it reaches 10 or more FPs, FP bar cap was increased from 10 to 100, roses in the chest were modified (you may not be happy with how it is currently but improvements were done based on Beta feedback), ordering of the context menu options were reordered, the 'Great Buildings' overview button was added to multiple cases, that whole Great Buildings overview functionality was added, etc.You do understand that this only will keep away costumers from investing in the future due to the lack of trust? so lets say someone there decides to put the GB fp packages(investors) directly to fp bar, we have to accept it?
People that have this ideas knows what the words "corporate responsibility" mean? CSR policy? (within service supply side)
What garantees does we players(as a game investors, because when we buy diamonds we are helping with the company revenue) have that the company does not start to run avoc with lets say with crazy ideas?(last year i count 4 at least).
I did not see a single idea that was proposed by players and or any change that the company had reversed.
I can give you a concret example: did you take a close look to that chest? here on beta i think i open it 6 times, i think. wanna know what i get? garbage!
For something that costs 650 ~750 heart that is not acceptable.
Running math on that on best buy to buyer, each chest costs 2€/try is kinda bad is not? to get 7 roses per example.
Those are all things that have been proposed/requested in some form via the community. Look through all the changelogs and you'll find more. I don't know what sort of guarantee you're talking about or expecting, as the game changes are never going to be appealing to everyone or directly picked from the community. Every little bit of feedback or any suggestion can influence the direction and content of the development plans, but those development plans are not created solely on feedback. GE for example is not something that was suggested, but something that was seen as required in order to add a cooperative guild feature for both browser and mobile, at the same time as offering a personal challenge that both those who fight and do not fight can complete, while gaining personal and guild rewards.