Feedback Fall Event

[Artubar]

The apple trees should be more visible...

- some updates today, but still no better distinctive apple trees... is this an unspoken statement that you don't want to make them better visible?
(I've posted a ready-to-use file a few days ago. Not beautiful, but it's beta - usability first, beauty later [before hitting live markets])

@ Cornucopia - would be nice to have such rewards placed in the inventory, click-to-open.
Same goes for the recent activity gift - after logging in, I don't remember which amount of FP packs, medals etc. I had before - so I can't tell if the rewards have been credited at all.

 

[DeletedUser]

Hi, i have an issue about the "store building" item.
Previously in main game (not in the beta), i made a mistake and sold a wishing well instead of a decoration next to it that i built for a quest.
By asking the support, i could get it back but it appeared in my inventory. I built it again, but i though that "bad sport" players could abuse of the help of the support by destroying a special building they don't want anymore and get it back in inventory.
With the creation of this item, will the suport still get special buildings back to players that sold them by mistake? (my mistake wasn't at all on purpose , i was really angry when i sold it, and really gratefull to the support to give it back to me, i built it again just after recieving it).
I ask this question because abusing the support like i explained previously could be used as a way to prevent the use of this item.

PS: sorry if i made spelling errors, English isn't my native language.

 

[DeletedUser4285]

You can only see a certain number of trees displayed at any one time, and others will appear after those are collected (otherwise if you get 100 trees your screen would be just apple trees).

a screen full of apple trees would be awesome

Additionally, the trees expire 24 hours after they've been planted so you would not see any 'older' trees even though you're seeing them listed in your event history.

this only means the inno team need to make the apple trees highly visible for everyone so nothing is missed out and of course no one should have to look closely, zoom in or click on every tree in the wilderness just to try and get all those apples.


So far i have seen a pop up after logging in where the first time it was about claiming a gift of 800 diamonds and second time some amount of coins, supplies and 20 FPs.
Did we really get all of that stuff or was it just there for show?

 

[DeletedUser7084]

The apple tree drop rate is nowhere near high enough, I logged in yesterday to find I had been aided the usual amount of times and found about 7 trees ( got 77 apples )
Today same amount of trees but only about half the amount of apples.
Why cant you do the same as the easter egg hunt used to be like where you are given the option to hide the egg/plant a tree instead of aiding, I think that would be better.

 

[1BFA]

Well what is obvious is we have some selective hearing going on here. e.g. I have not seen one single direct reply on addressing the issue of visibility of apple trees. IMHO the dev team or beta community manager should atleast say "yeah we hear you, however this cannot be addressed, for blah blah blah reason".

 

[vesgouo]

What date forecast for the event to be released in the live servers?

 

[DeletedUser4446]

Can only be the week of the 21st.

 

[thephantom]

So far i have seen a pop up after logging in where the first time it was about claiming a gift of 800 diamonds and second time some amount of coins, supplies and 20 FPs.
Did we really get all of that stuff or was it just there for show?

If you've gotten the notification you've gotten the items. If you're not sure, you can query it with support.

- some updates today, but still no better distinctive apple trees... is this an unspoken statement that you don't want to make them better visible?
(I've posted a ready-to-use file a few days ago. Not beautiful, but it's beta - usability first, beauty later [before hitting live markets])

@ Cornucopia - would be nice to have such rewards placed in the inventory, click-to-open.
Same goes for the recent activity gift - after logging in, I don't remember which amount of FP packs, medals etc. I had before - so I can't tell if the rewards have been credited at all.

Of course the development team can't just pick this up from the forum and use the same thing in the game. It takes time for adjustments to be made, it's not something that happens overnight. Everyone understands the request but that's not the only thing that requires attention and even if it's the main focus it still wouldn't happen right away.

Regarding the Cornucopia - while it may sound nice it would mean creating completely new items for Inventory for all those resources (graphics and coding), adjusting rewards to be given as such, extra testing to make sure it all works ok. It's not something that can be done easily, definitely not possible for this event. You're talking about completely redoing the rewards system. But in general, are the benefits big enough to make it worth the effort? If it's just so that you can see the reward amounts, wouldn't some form of notification be sufficient? It sounds to me like an easier alternative with the same results.

Well what is obvious is we have some selective hearing going on here. e.g. I have not seen one single direct reply on addressing the issue of visibility of apple trees. IMHO the dev team or beta community manager should atleast say "yeah we hear you, however this cannot be addressed, for blah blah blah reason".

If we've gotten info that it can't happen, rest assured that would have been posted already. We've passed along the feedback, now we need to be patient and wait to see if any improvements can be made.

 

[Artubar]

It takes time for adjustments to be made, it's not something that happens overnight.

As I've already mentioned - it isn't meant as a replacement to go live, just for the time being. And while all those adjustments (for a simple graphic..) are being made, you could easily use an intermediate one (could be even a Sisi portrait - it's just about bringing the trees out of camouflage mode).
Better drive some miles with a spare than walking all the way
And replacing two files on the beta cdn server (no code or any other adjustments needed - I've use the same space wasting tile placement as in the original file) should be possible if there's a will to do so.

[@Cornucopia/other rewards] .. it would mean creating completely new items for Inventory for all those resources (graphics and coding), adjusting rewards to be given as such, extra testing to make sure it all works ok. It's not something that can be done easily, definitely not possible for this event.

*nods* I'm aware of the fact that there's some extra work included - I'm just giving feedback on the event, especially on one of this events rewards (and rewards giving resources in general).
If it is the wrong place here, I'll make an extra improvement suggestion tomorrow (it's already [too] late here..)

 

[1BFA]

If you've gotten the notification you've gotten the items. If you're not sure, you can query it with support.


Of course the development team can't just pick this up from the forum and use the same thing in the game. It takes time for adjustments to be made, it's not something that happens overnight. Everyone understands the request but that's not the only thing that requires attention and even if it's the main focus it still wouldn't happen right away.

Regarding the Cornucopia - while it may sound nice it would mean creating completely new items for Inventory for all those resources (graphics and coding), adjusting rewards to be given as such, extra testing to make sure it all works ok. It's not something that can be done easily, definitely not possible for this event. You're talking about completely redoing the rewards system. But in general, are the benefits big enough to make it worth the effort? If it's just so that you can see the reward amounts, wouldn't some form of notification be sufficient? It sounds to me like an easier alternative with the same results.


If we've gotten info that it can't happen, rest assured that would have been posted already. We've passed along the feedback, now we need to be patient and wait to see if any improvements can be made.

Okay cool, what will help the beta users is courteous acknowledgment of the concern/issue. e.g. if "We have passed on the apple tree visibility issue to dev team, please be patient whilst we get reply"

Another e.g. is zillions of folks ( ), are not happy with the large/spam about the gb donations. However I didnt see anyone saying yeah got it, we are looking into it..

 

[thephantom]

Okay cool, what will help the beta users is courteous acknowledgment of the concern/issue. e.g. if "We have passed on the apple tree visibility issue to dev team, please be patient whilst we get reply"

Another e.g. is zillions of folks ( ), are not happy with the large/spam about the gb donations. However I didnt see anyone saying yeah got it, we are looking into it..

We pass along all the feedback that is posted, replying to everything with we've passed this along is a bit pointless and spammy (we don't filter out what we want, everything is passed along and the HQ team does look at things here as well). If we get acknowledgment whether something will or won't be changed for sure, we will post about that.

As I've already mentioned - it isn't meant as a replacement to go live, just for the time being. And while all those adjustments (for a simple graphic..) are being made, you could easily use an intermediate one (could be even a Sisi portrait - it's just about bringing the trees out of camouflage mode).
Better drive some miles with a spare than walking all the way
And replacing two files on the beta cdn server (no code or any other adjustments needed - I've use the same space wasting tile placement as in the original file) should be possible if there's a will to do so.

*nods* I'm aware of the fact that there's some extra work included - I'm just giving feedback on the event, especially on one of this events rewards (and rewards giving resources in general).
If it is the wrong place here, I'll make an extra improvement suggestion tomorrow (it's already [too] late here..)

Simply adding a random graphic for visibility wouldn't be very professional, would it? I get the point you're making, but I don't think we've ever done "replacements just for the time being", the idea is to do permanent improvements upon the items for live versions of the game (preferably while the event still runs on Beta, though this isn't always possible).

As for the cornucopia feedback - there's nothing wrong with posting about it here, I was just replying to say that achieving something like that for this event is likely impossible (if the idea is picked up, that is. But either way if the goal is to simply be informed about what you've received, there are easier and more doable options, which would mean they're more likely to be done).

 

[DeletedUser7647]

Horrible Event.
I don't know why they keep sticking coins and supplies in the events. I would rather they give me a spider and cobwebs saying your prize is gone. How may people here, after HMA need any coins for anything? Or supplies? Once you replaced your houses with apartments, they are worst than getting an empty basket with cobwebs picture.
Horrible prizes. Worst than the lichen trees after 3 grueling levels of Future Era knock em down. - really>? coins?
There is no way to unlock the gifts, even if you have 300 apples. They are worst than a tease. I have only gotten coins and crap so far.
Really, you should rethink these events if you hope for anyone to consider buying diamonds for the extra hits. and not reward anyone that paid with coins, supplies or freaking useless decorations.
Just saying, I hear that non-buyers get better stuff.
this is working against you if you think about it.
COINS>? really?>
give me the bad luck decoration that subtracts 1000 happiness points if i build it instead.- the last four events have been so demeaning to buyers- You will not get anything from me in that department...
COINS?
HEY NEWSFLASH- how about, sorry- you didn't get the prize you were looking for- here are 10/20/30 fp's!
THAT is worthy of another spin.
COINS? OMG how creative, now i can buy NOTHING- with it.

 

[DeletedUser7647]

This is explained in the announcement and in the event's info screen. Once you win those items by opening the Baskets, you will be able to buy them directly with Apples.

are you kidding me?
This just becomes worst and worster....
Those announcements are so drawn out, i think everyone falls asleep reading them.
Being that this is beta, a simple {?} near the lock telling all by winning it first you can unlock.
As moronic as that sounds, we wouldn't have inadvertently lost all those apples by clicking to close to the basket.
They placed a question mark there, but it does nothing.
Rethink that part. I would have saved my apples for another day and not accidentally blown them on coins.
COINS???!!! really??
and by the way, I won the medals previously, and they were now on the lock: so it doesn't work, unless you are only able to unlock it if you win it on THAT one turn, which makes me wonder, how many apples do you need? if i am out now, and have to wait till quest and polish comes along, that medal lock is gone. so.....
I wish you'd include us in the event making. So far for 2 years, besides the Xmass one, you have hit 0 for all. And this previous year, it cheated so badly, it was obvious, I know, I spend 150 dollars on that one, and each time, it would move the package i wanted to the end, REGARDLESS of how i chose the box.
I wish they would talk with us directly on the play zone, not the forums, because we can't tell if you are listening or not.

 

[OmegaLee]

I would be grateful if you could make the "apple" trees outside the city that are being planted more distinguishable. I'm clicking all over the wilderness. (Note: I am colorblind with a couple more vision impairments...the "apple" trees need to be much different in shape and/or size than any existing tree already in the wilderness.)

I play sometimes on a small laptop. I didn't even realize the trees existed until another player told me. Even then with setting the screen to max size they were very hard to find. Even on my current 20+ inch screen they aren't that easy to find, and take a lot of work. They need something to make them stand out me.

 

[WykkenFenn]

I enjoy most events, but finding these apple trees is sucking the fun right out of it, why not put a big bouncing apple icon instead, like the casino tickets and eggs were in previous events, this is too much for an old man's eyes

I loved the Easter Eggs. And I loved that event. This one, not so much.

 

[DeletedUser7497]

That's a great improvement for the game.

Okay, I am not seeing a Plant Tree button. Is Tree Planting a random event during AID/Motivate/Polish kind of like getting a Blueprint?

*** Event Log says I have gotten 5 Apple Trees. I don't see any of them in the Wilderness.

They are a little hard to spot at first - but once you find one or two apple trees you will be able to find them easier (they blend in with the other trees). Just look around outside of your city and the apple trees usually have some apples on the ground around them, also if you move your mouse over the trees they will give you the option to pick/harvest the apples. And yes planting a tree for your friend/guild mate/or neighbor just randomly happens while you are aiding/polishing/motivating them.

 

[thephantom]

Those announcements are so drawn out, i think everyone falls asleep reading them.
Being that this is beta, a simple {?} near the lock telling all by winning it first you can unlock.

The same information is available in a much shorter form in the game itself, in the event's info screen (top right look for a [?] button). This same window pops up when the event first starts.

If you want information then you eventually are going to read things or ask --- having [?] buttons all around the screen would still not cover all answers to potential questions and bits of information.

 

[DeletedUser7503]

I"ve completed 7 quests but my quest log only shows me completing 1/32

 

[DeletedUser274]

 

[babs]

My first time on Beta. Looking for the Fall Event Button. I do not see the "new button indicating that there is something going on": I found an apple tree in my city, but nothing else. What am I doing incorrectly.