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Contact Support: Unable to open the FP box

DeletedUser7650

Guest
Hello :)
I'm no more able to open the box where to buy FP or use FP packs, if I clock on the "blue +" it blocks the game and I must restart it :)
 

DeletedUser5429

Guest
Hi,
This could be related, so I add it here.

Since this morning I experience difficulties to open almost all windows : message center, tavern, buy attempt from GE, visit a tavern, settings...
When I click the window does not open.
Sometimes it does not open at all, and sometimes it does, after a very long time (more than ten seconds).
It does not happen always, but quite often.
Reloading does not work, or at most very infrequently.

I'm on Linux / Chrome : Linux, Chrome/57.0.2987.133, 1920x965
 
Last edited by a moderator:

DeletedUser

Guest
I have not been able to reproduce any of this. I have tried multiple actions repeatedly and everything works fine, including buying FP's.
 

DeletedUser5429

Guest
Hi Zarok Dai,
Thanks for your instigations !

I have tried to specifically open the buy FPs window, and it does not work as well as it should for me.
The loading shield appears for some seconds, disappear, and the window either never appears (and the game is blocked, needing to reload), or take an abnormally long time to open.
 

DeletedUser

Guest
Can you contact me through ingame support please? Then I can look into this further for you, thank you.
 
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