Fixed on Beta: Today login on Beta on Mobile is not possible

[genmarketing]

Troubleshooting

I've cleared cache, uninstalled and installed again.

Hi,


I'm trying to login on my Mobile today, but it will not load?
Cliking on login and it starts loading, but jumps back to the login screen again saying; Server is in maintenance, please try again in a few minutes.

 

[Nansoon]

The same on iOS. Uninstall, install again but problem persists. Works fine on FR server.

 

[Jewely]

I can no longer log in to the beta server on my apple Ipad. When I log in, I am immediately kicked out, because of that i can no longer log in to the normal server.

 

[Nansoon]

I can no longer log in to the beta server on my apple Ipad. When I log in, I am immediately kicked out, because of that i can no longer log in to the normal server.

if you do need to connect to live server, uninstall and install the app again. And at app launch, select your “normal” server…but don’t try to log in beta till the problem is solved

 

[Jewely]

if you do need to connect to live server, uninstall and install the app again. And at app launch, select your “normal” server…but don’t try to log in beta till the problem is solved

Thanks I can now play on my normal worlds again .

 

[Nessie]

same problem with tablet and cell phone, can't login. It says "Server is in maintenance"

 

[Nansoon]

Could we have a feedback from a moderator ? Any idea when beta will work again on app ? (Quite annoying to uninstall and re-install just to check if solved or not)

 

[Nessie]

It's weekend and InnoGames engaged for cost reasons not the first choice game developer. I do not think we can expect a solution soon

 

[Fire Witch]

Unfortunately this can only be looked at next week, sorry for the inconvenience.
Android users should be able to play with the latest beta app. For iOS users there is nothing we can do.