I think you missed my underlying point in my post you quoted, and that's that very few people playing on this server actually use the forums.
I addressed that specifically, I said add it to the list, so I will
Still, this is more of a Beta structure issue than a player issue and just because it was mentioned some time ago doesn't mean that it should not be the focus again.
Maybe we need some type of contest to encourage more forum registrations
That only partially address it. I'll repost my list with the addition mentioned by qaccy.
1)
Amount of pertinent testers. The main problem is IG structures its Beta as if it's a Live server which is problematic in that you have a smaller percentage of players able to test the new age. How many players went into VF when it was released that even bothered posting here? I'm guessing maybe a couple?
2)
Diamond Purchases. They allow diamond purchases on Beta so now you got people with expectations to get what they paid for despite it being a Beta server where the player should expect things to change.
3)
Time. Is there enough time to actually test things? Some things don't even go through Beta, some things go through quickly, I think I recall an OF tier only being in Beta a couple of weeks, and some things like the GB interface stayed in Beta for months.
4)
Amount of player base. They started doing limited live testing on things such as Daily Challenges apparently because there's not enough players here on Beta, which caused a big issue on live. So why no real effort to draw players here to test? I'm guessing part of the issue is related to #1 as not everyone wants to start a new city from the beginning and go through the entire game again just to test things. I'm sure occasional Live In-Game announcements with a link to Beta would go a long way, many players are not even aware a Beta exists.
5)
Responsiveness. There are plenty of examples of their positive response here to player feedback so that is not so much an issue although the alarms were sounded by the players with Crystal Villa yet that went through anyway even though I think I recall IG making that up to players at some later point.
6)
Lack of detailed information. There's not much detail we can look at when a new age is released. Take for example someone has to get to the tech with the new military unit in it, build it, make the unit, then they can finally see the stats, then hopefully they come around and post the stats for the rest of us to see. It took about a week for someone to finally post the Recurring Quests which would have been a debacle had it gone through live, thankfully the players called that one out and it got changed. This could be resolved by restructuring #1 or they can simply post more detailed information when it's released on Beta.
7)
Enforcement. Sticks and carrots to get Beta players to report on issues in the forum.