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Dudettas said:
As you are already aware, the forum feedback contrasts greatly with the other feedback we are receiving. I'm sorry but I can't tell you what this other feedback is. It doesn't mean it doesn't exist, it just means I can't tell you what it is.
Now i understand all the lying, pinoccio is working there.
I can see no valid reason for the secrecy unless this is untrue.
Forum members, especially beta testers, should have trust in Community Managers to keep them fully informed with accurate information. That trust has been severely tested recently, and will be hard to rebuild.
You are being paid, we are testing for free. We deserve more respect than we are being shown.
How very unlucky that no happy player has taken the time to explain here on the forum why he loves the feature and what there is to love. How very strange that the Arena is the only and first time the forum feedback isn't at all consistent with the mysterious other feedback that noone's heard of before. We'll see whether or not the EN forum feedback will be more consistent with this famous feedback...
It's not being consistent because there is a lot of opposition to this feature in this one and Inno wasn't going to have it (meaning there are far too many smart players in beta that it hurts Inno's ego). Explains the censoring as well as the removal of polls very clearly.
I just don't understand why you put it on Beta and then took 99% of the feedback from alpha.
Why bother ?
Posters above:
- Have you considered the possibility that the PvP arena works well enough for SAAB players for them to continue playing it?
- Have you considered the possibility that this means that a fair number of, maybe even the majority of beta players, are still playing the PvP arena?
- Have you considered the possibility that beta players are even going so far as to buy extra attempts with diamonds, because some people get a kick out of being first?
I assume that the answer to those questions is a negative.
In an earlier post, I have suggested the most likely alternative form of feedback:
I'd say it's pretty clear. The main source of feedback for a any new feature is how many people are using it / playing it, and whether or not people pay diamonds for the diamond options it offers. As long as there are plenty of players who DO play in the arena, and people who are willing to spend diamonds on it, Inno will consider the feature a success.
Basically, most people vote with their feet. If thousands of people are still playing beta, and a few hundred are complaining, Inno is justified in considering the possibility that those thousands of people are reasonably content with the arena. After all, it's usually people who are UNhappy that post feedback, because they want to see a change and vent their frustration. Happy people have less reason to post comments, so they are less likely to do so. Negative feedback is therefore usually overrepresented. This means that makes sense for Inno to weigh the input of actual gameplay against the input from the forum.
The reason why Inno does not reveal this alternate source of feedback, is to prevent people from influencing that source. If I am right in thinking that the actual gameplay (on beta) is their alternate source of feedback, this means that they want to prevent unhappy beta testers to advocate a boycot of the PvP Arena. This is understandable: if no one plays the Arena is it not getting tested.
In more direct reply to the quoted forum posters:
@jovada : there is a very obvious source of input about the feature, other than the forums. So please stop calling Dudettas a liar. In general: please consider whether you have all the facts before you start accusing people. It helps to ask questions rather than making assumptions.
@Praeceptor : to you also I say: please consider asking questions before making assumptions. I do agree that Inno is horrible at communicating and providing information. Inno seems to have a policy to not keep the players / testers "fully informed with accurate information". The information seems to be accurate most of the time, but Inno hardly ever informs us 'fully'. I would actually suggest you to rethink the fact that you trusted them to do this. ; )
Or question their policy on how they inform the players/testers.
@Berenice la Sauvage : players vote with their feet. Gameplay forms a logical major form of feedback input. And it is certainly not the first time Inno says that negative feedback on the forums contrasts with other forms of feedback.
@SeekerDave : they don't take 99% of their feedback from alpha, They take it from gameplay on beta. Makes sense, doesn't it?
In a way it has been amusing seeing the various conspiracy theories develop (not specifically the posters above and definitely not only the posters above), but conspiracy theorists are fighting windmills, like Don Quichotte. It's alsways better to use your mind, ask questions and get your facts straight, so you can fight the fights that are actually worth fighting. That is way more constructive.