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Cannot Reproduce: Mobile app crashes when opening GbG

fgony

Farmer
Troubleshooting
Yes
After switching between Beta and live account mobile app crashes when opening GbG
 
Browser or App version and version number
Android app 1.265.15
Recreation steps
Open GbG --> switch between Beta and live account --> open GbG
Actual Behavior
App crashes
Expected Behavior
No crash
Frequency
Everytime
Can this be reproduced?
Yes
Juber

Juber

Overlord
Community Manager
Does it also crash if you completely restart your app before switching servers?
 

fgony

Farmer
It does not happen because when you completely close the app and restart it then it opens it automatically on previous account without showing login screen.
But i tried logoff --> close app --> open it on other account and there is no issue.
 
Last edited:

kleopatra911

Marquis
same here - oldish android on oldish tablet: seems to happen always after logout on one (live or beta), switch server (to beta or live), login, try open battleground. It doesn't matter where to start, either live or beta, server switching seems to trigger it. Update to current (normal, wont replace it with the beta ;) app 1.264 makes no difference.

Also reported by a guild member on beta with a newish Samsung phone - doesn't seem to be related to android version (don't know about IOS) nor concrete hardware.
 

GinRin

Farmer
On iOS it happens also. The app crashes completely and has tot be restarted. After that the gbg opens and functions normally.
 
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