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Cannot Reproduce: HTML version not loading

DeletedUser8262

Guest
I have 7 cities set to html, 6 on the EN server and 1 here in beta, none will load while the 4 cities i have on EN that are on flash are loading normally. My internet speed is running normally. I have cleaned cache and temp files. Currently using chrome



Now resolved, thanks
 
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DeletedUser

Guest
So you have 7 HTML5 cities and 4 Flash cities all in different tabs?
 

DeletedUser8262

Guest
I only ever have 1 tab open and as a rule visit the all those on html before cleaning cache, then on a new tab doing the rounds of those on flash
 

DeletedUser6863

Guest
This is also happening to me. I have to load the flash version and allow flash to run then in settings enable HTML then reload and it works. The other thing is about every 15 minutes the screen goes black and the game won't work unless it is reloaded again. Not sure if they are related though.
 
NormaJeane

NormaJeane

Viceroy
Just a personal note:
My experience lately when using Chrome isn't very good, even Safari is doing better whilst this usually is my least favorite browser...

Please let us know in which browser you experience these issues! and also your system settings, mine are:

1.143.e1cd116e612 (19.12.2018 9:21), NormaJeane (44624), zz1, en_US, WEB 7,1,1,0, Mac OS X 10.11, Firefox/64.0, 1608x934, OpenGL Vendor=Mozilla Version=WebGL 1.0 Renderer=Mozilla GLSL=WebGL GLSL ES 1.0 (512 MB VRAM)
 
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DeletedUser6863

Guest
1.143.e1cd116e612 (19.12.2018 9:21), dragonsden86 (114350), zz1, en_US, WEB 7,1,1,0, Windows 10, Chrome/71.0.3578.98, 1366x657, OpenGL Vendor=WebKit Version=WebGL 2.0 (OpenGL ES 3.0 Chromium) Renderer=WebKit WebGL GLSL=WebGL GLSL ES 3.00 (OpenGL ES GLSL ES 3.0 Chromium) (512 MB VRAM)
 

DeletedUser6863

Guest
At the moment this is happening every time I log into Beta as described above.
 

DeletedUser

Guest
I have no issue logging in on HTML5 on Beta or live. On occasion if I leave tabs open at night and shut down, when I login the next day I get a 3D context error message but refresh resolves it every time.
 
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