Fixed on Beta: Hardware acceleration errors: overlapped objects, zoom-out doesn´t work

[DeletedUser4256]

World: zz1
Browser and Version: Firefox 24.0
Overview of the bug: After activating Hardware acceleration and reloading the game, most of the buildings of the city are overlapped or not correctly displayed.
The zoom function doesn't work also, the city is always displayed in zoomed-in view and its impossible to change this
setup or zoom

Screenshots:




How often this occurs: when Hardware acceleration option is active
Urgency: none
Preventative Actions: Turn off Hardware acceleration
Summary:
I have performed a quick search of the forums using a select few keywords relating to my bug to see if it has already been reported: yes
Have you tried fixing it by using these methods?: yes


Game version: 1.14.19359 (19.11.2013 8:13),
Player: magnus555 (64009),
World:zz1
Locale: en_US
Flash version: WIN 11,8,800,168,
Operating system: Windows 7
Browser: Firefox/24.0
Viewport size: 1366x607
Renderer: Legacy

 

[DeletedUser]

Same here. Cannot zoom out the city display and there is building overlaping, specially if you hover the mouse above a buidling.

I did notice that the drag to collect does NOT work, and the floating icons over buildings get cut in the building limit.

My info:

1.17.20255 (20.12.2013 9:56),
Darth Thanatos (70974),
zz1,
en_US, WIN 11,9,900,170, Windows 7,
Chrome/31.0.1650.63,
1366x680,
OpenGL (Baseline Constrained)

Additional info from DXdiag:

------------------
System Information
------------------
Time of this report: 12/21/2013, 11:39:55
Machine name: DARKSITH
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
Language: Spanish (Regional Setting: Spanish)
System Manufacturer: Acer
System Model: Aspire 5742G
BIOS: InsydeH2O Version V1.04
Processor: Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz (4 CPUs), ~2.4GHz
Memory: 4096MB RAM
Available OS Memory: 3958MB RAM
Page File: 4476MB used, 3439MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI Mobility Radeon HD 5400 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x68E0)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_68E0&SUBSYS_04871025&REV_00
Display Memory: 2226 MB
Dedicated Memory: 503 MB
Shared Memory: 1723 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Monitor PnP genérico
Monitor Model: unknown
Monitor Id: AUO22EC
Native Mode: 1366 x 768(p) (60.042Hz)
Output Type: Internal
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1114 (English)
Driver Version: 8.930.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 12/6/2011 04:16:00, 933888 bytes

I attempted to attach the full DXdiag report, but your file size limit for txt files does not allow it. Smart move, real smart... So make do with the extract.

 

[NormaJeane]

World: Dunarsund
Browser and Version: 1.17.20255 (20.12.2013 9:56), NormaJeane (44624), zz1, en_US, MAC 11,9,900,170, Mac OS 10.6.8, Chrome/31.0.1650.63, 1816x987, OpenGL (Baseline Constrained)
Overview of the bug: Buildings overlap and when you rightclick you do not get the menu to contact support.
Screenshots: n/a
How often this occurs: continious when accelleration is active
Urgency: none
Preventative Actions de-acvitate accelleration
Summary:
I have performed a quicksearch of the forums using a select few keywords relating to my bug to see if it has already been reported: yes
Have you tried fixing it by using these methods?: yes

 

[DeletedUser]

Same problems as above.
Browser: Firefox 26.0, Flash WIN 11,9,900,170
Game version: 1.17.20255
OS: Windows 8.1 Pro
My rig: Asus G75VX, CPU I7 3630QM @ 3.4 Ghz, CPU nVidia GTX 670MX (driver 331.82), RAM 24GB DDR3 @ 1600 MHz, Display FHD 3D @120Hz, HDD: 256GB SSD sata3 + 1TB @5400 rpm

 

[Sovereign]

Yep, confirmed.