Fixed on Beta: GE, Continent map will not load

[Tanmay11]

Troubleshooting

cleared all data

after today's update the continent map and GE will not load, Battles on PVP arena get stuck at loading shield. placing siege also gets stuck at the loading shield(the siege is not plaed)

 

[Fire Witch]

I have not encountered any issues in GE, the continent map or GvG.
Can you open your army management? What era are you in?

 

[Harold Nat]

Same situation here. My GE and Continent map will not open and the whole screen is stuck. Army management works fine.

 

[doc01]

You can't do any kind of battle, everything stops at the initial shield

 

[Fire Witch]

Thank you!
We are investigating the issues and will let you know when they are resolved. Sorry for the inconvenience!

 

[Nessie]

I got the same problem

 

[doc01]

army managemnt doesn't work... I'm in space age Venus

 

[Tanmay11]

I have not encountered any issues in GE or GvG.
Can you open your army management? What era are you in?

Yes I can open the army management screen after refresh, but can't reopen it after i closed the window. I'm in sav

 

[Paris]

We have reported the issue and are actively working on a repair.

Please accept our apologies for the inconvenience this is causing you.

 

[rontom]

Tried to fight in PvP and got an internal msg error, reloaded but all progress in PvP has disappeared

 

[Srebrna]

I've got the same problem, can't open GE, can't choose army etc.

 

[Fire Witch]

The issue seems to be related to disconnected military buildings in the city.
Can you try to remove or connect the buildings?

 

[Cleitomachus]

Tried to fight in PvP and got an internal msg error, reloaded but all progress in PvP has disappeared

Yes! After today's update, every time I try to make a fight in PVP I have to set my PvP defending army from the beginning and the progress lost. It does not remember that I have set it.

 

[Junior t]

problems only with pvp arena. GE and GB working right. No disconnected milit buildings. Age: Col

 

[Juber]

After receiving further information and testing it seems like the issue is not caused by disconnected military buildings, but by construction sites from military buildings. if you have any, please delete them from your city until the issue is fixed.

 

[Nessie]

now PvP is gone - not the building but the possibility to fight. Not a big loss since FoE never had "PvP", why they name it like this I can only guess. There was never ever a possibility for fights Players versus Players in this game

Edit: I put back defending army but all progress is gone. My ranking is now 41 instead of 18...

 

[Phoenix XX]

After receiving further information and testing it seems like the issue is not caused by disconnected military buildings, but by construction sites from military buildings. if you have any, please delete them from your city until the issue is fixed.

I also have the PvP Arena problem, but I haven't had an open construction site for military (or any other) building for several days, so I don't think this is the cause. (age: AF, GE and continent map seem ok).

 

[rontom]

Havent built a military bldg in months nor have i had any disconnected and the problem still exists

 

[Juber]

After receiving further information and testing it seems like the issue is not caused by disconnected military buildings, but by construction sites from military buildings. if you have any, please delete them from your city until the issue is fixed.

Update: It is always broken when having a construction site of a military building in your city. However for some similar issues occur, when they only have a unconnected military building. Also, there seems to be a third, unknown cause. We will update you, when we have further information. Again, sorry for the inconvenience this issue is causing.

 

[Junior t]

Update: It is always broken when having a construction site of a military building in your city. However for some similar issues occur, when they only have a unconnected military building. Also, there seems to be a third, unknown cause. We will update you, when we have further information. Again, sorry for the inconvenience this issue is causing.

It seems like the prob is connected to the choice of the defending army. After trying to do an attack, the whole choice is kicked out of their slots. All progress is lost with that. Have all players the problem, or only some?