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Overview of the bug: If you load the bug and then instantly go into one of your , or another players GBs very quickly then the 1 FP and 10 FP are grayed out and the custom selector is empty and you are unable to type in it.
Screenshots:
How often this occurs: Every Time I login and Quickly go into a GB
Urgency: The urgency appears to be getting higher as it used to happen once very three months though now in one day it happens multiple times .
Preventative Actions: I have tried clearing the cache to see whether that would make the frequency go down but it does not seem to have changed anything . I also changed device to see whether my usual device is possible running slow but that was not the case.
I see this bug, on the live servers. Just happens when you go into a GB while the city/game is still loading. Only happens when I start a new session, not when coming back from a screen like GE, GBG, or the settlements. It is fixed whenever you exit the GB window and reenter. However, my internet connection can be spotty at times and I play on a potato computer, so it could be a hardware/connection issue as well.
Here's the debug info from my live city that I see this on.
1.178.796be775117 (13.05.2020 14:36), UBERhelp1 (16398871), us26, en_US, WEB 7,1,1,0, Linux , Chrome/81.0.4044.141, 1303x609, OpenGL Vendor=WebKit Version=WebGL 2.0 (OpenGL ES 3.0 Chromium) Renderer=WebKit WebGL GLSL=WebGL GLSL ES 3.00 (OpenGL ES GLSL ES 3.0 Chromium) (512 MB VRAM)
I see this bug, on the live servers. Just happens when you go into a GB while the city/game is still loading. Only happens when I start a new session, not It is fixed whenever you exit the GB window and reenter. However, my internet connection can be spotty at times and I play on a potato computer, so it could be a hardware/connection issue as well.
Here's the debug info from my live city that I see this on.
1.178.796be775117 (13.05.2020 14:36), UBERhelp1 (16398871), us26, en_US, WEB 7,1,1,0, Linux , Chrome/81.0.4044.141, 1303x609, OpenGL Vendor=WebKit Version=WebGL 2.0 (OpenGL ES 3.0 Chromium) Renderer=WebKit WebGL GLSL=WebGL GLSL ES 3.00 (OpenGL ES GLSL ES 3.0 Chromium) (512 MB VRAM)
Thanks for being able to conform and I can also conform from what you said that this does not happen when coming back from a screen like GE, GBG, or the settlements.
If it is just a loading issue then could It be made so that the entry of GBs in prohibited until the game has fully loaded ?
I just had it again on Beta trying to contribute too a guild mates GB though this time it was quite a while after loading the game , a minuet almost, it is normally 20 seconds or bellow.
It most often happens in my own city when I accidentally click a great building a few seconds after the game loading though I think it can happen from event history , social bar , all ways though I am not sure. I can only definitively say in my own city clicking on a GB though.
