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Daily prize swap


Several players have a swap icon on the daily prize in the event window. I do not. Why?
Browser or operating system and version number
iPad air2 and chrome browser version 1.201.92
Recreation steps
Open event window, look at daily prize offering, no swap icon or option
fo rme very urgent, im loosing key aspects to the event
Can this be reproduced?
Beta only yes all i do is open and its not there
cleared cache on desktop, reinstalled on mobile