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New Issue: Collection do not update the visual interface

Troubleshooting
yes, refresh does help but then the issue return
When collecting resources in QI or event daily task nothing seems to change as if the action didn't complete.
But trying again doesn't change anything. If I refresh I can see that the action was completed.

When recruiting troops in QI:
  • Collecting troops leave the icon unchanged, impending recruiting of more troops
  • When starting troop production the icon of idle building, impending the troop collection
Does not affect goods production in QI for some reason.

Workarounds:
  1. For main city: refresh the page
  2. For QI switch to map and back to settlement
 
Browser or App version and version number
Browser Firefox
Recreation steps
Do any of the following:
1. Complete production of resources and try to collect -> completed production icon unchanged
2. Collect the "Daily Pots of Gold!" from the event -> task is still there after collection
3. Collect recruited troops in QI -> troops production completed icon is still there
4. Start troops production in QI -> idle building icon is still present & entering the barrack show the troops production with 0s remaining
Actual Behavior
UI doesn't refresh correctly
Expected Behavior
UI should show the updated status of the building
Frequency
8/10
Can this be reproduced?
yes
This seems to affect all aspect of the game (I didn't test it in oversea settlement).

I had cases where some of my collection did work, then the next collection stopped working (until refresh).
I had special building collection fail to update the icon, but wishing well work with the completed production disapear correctly.

This might be connected to how much time a player remain logged in, like someone else suggested, or to the minigame.
 

Thunderdome

Emperor
Oh I had an instance where my monitor was doing the (Live Free or Die Hard) movie scene where the screen glitches. Good thing I didn't press the "delete" key or I would not have been here writing about it. I had to undock the laptop from the monitor to restore my visual once again.

And... I had left it on in the mini game so I can come back to see if it's ready to level up after collecting a lot of stuff.
 

Thunderdome

Emperor
1737851451695.png
I don't think I can try to reproduce this one...

Happens after I was done with GE in the days before so both quests lit up for collection. Collected on both, and that is what I got.
 

Sureshot

Merchant
I am having the same issue, it's only on beta does not happen on live servers. It does affect other aspects of the game, not just QI
I'm using the latest chrome version on a PC and have had the same thing occur on different computers. Because its only beta and affects multiple devices, pretty sure its not a cookie issue. Refreshing fixes the issue, but after a while, it re-occurs.

Effectively, the interface doesn't update after an action is performed, primarily collection issues
 

Matteozzzo

Squire
Same here, along with similar behavior with other actions of the game.
Refreshing fixes the issue for a while, then it comes back.
 

Vic.Vicious

Marquis
Same issue here along with paying 50 shares to auto-build and the visual effect doesn't take place. Refreshing solves the issue
 
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