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CANT lock into game

ZENA

Marquis
Troubleshooting
run cccleaner and browser and i can lock into my worlds
yes i look up and there was 2 previous reports but it show FIX. But this problem is back again that i can't lock into the game it hang
and i clear my browser regular and run ccleaner
 
Browser or App version and version number
Fox
Recreation steps
Refresh its loading
clear again chaches
refresh its loading
clear again caches
Frequency
as above been explain and i can lock into may world to play
Can this be reproduced?
yes as above been reported
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