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cant lock into game

ZENA

Marquis
lock in then look at the forum. See the bug report of the continental map. Change to the map then pres go back to city. game freez i then refresh
and this come up failed to load.png
 
Browser or operating system and version number
1.192.742ae333b31 (16.11.2020 19:56)
Recreation steps
i refresh 10 x already and the same come up
Frequency
i refresh 10 x already and the same come up
Can this be reproduced?
i refresh 10 x already and the same come up
Troubleshooting
i run ccleaner everyday and browser set to clear time intervals