• Dear forum reader,
    To actively participate in our forum discussions or to start your own threads, in addition to your game account you need a forum account. You can     REGISTER HERE!
    Please ensure a translation in to English is provided if your post is not in English and to respect your fellow players when posting.

Cannot Reproduce: Arc can not be opened

Phaeax

Farmer
Troubleshooting
yes, I have also tried on my mobile, my note and a different computers.....all the same
Good morning

Since yesterday when I try to open my Arc and several others buildings I keep getting a pop-up message saying:

Sorry, an internal error has occurred. Please try again later.

Can you help please, it was still working fine on Sunday

My player name is Phaeax
Server is https://zz1.forgeofempires.com/game/index (Beta)

Regards
 
Browser or App
Browser
Browser or App version and version number
https://zz1.forgeofempires.com/game/index
Recreation steps
Press on the Arc to try to open it
Actual Behavior
The following message will appear " Sorry, an internal error has occurred. Please try again later."
Expected Behavior
The game will restart
Frequency
every time
Can this be reproduced?
yes
Urgency
For me its high as I can not carry on playing, but maybe for you an easy fix

Attachments

  • Screenshot 2025-06-24 070447.jpg
    Screenshot 2025-06-24 070447.jpg
    23.8 KB · Views: 0
Arc can be opened
just use the little icon next to your name in social bar

and a fix is announced with todays update
 
The same error occurs with me. Every time you want to collect production that adds guild goods, the game crashes.
 
You must log in or register to reply here.
Back
Top