Reported to Developers: Antiques Dealer not opening

[Atosha]

Same thing, reported it and got the answer that "We are aware of the issue and are actively working on a repair."

 

[Ramirez K.]

Can't believe it takes so long on a beta server, what's the use of testing things if you can't access them? Granted, it's not a vital function but it does impact the game...

 

[Fire Witch]

Today is a public holiday in Germany. Monday will be, too.

 

[Jubilee]

Got collection but can't open AD to collect.

 

[Titantropo]

Same just now. And only here in beta.

 

[Arete]

same here

 

[The Lady Redneck]

Same here. Their unpaid student designers will be off home on their Easter holidays. So hopefully will get round to this once they have returned to college

 

[chrisi3210]

The same problem.

Monday will be, too.

The problem will be solved on tuesday ?

 

[Thunderdome]

You would think they would have an "on call" person to fix these things. Happened to me as well.

 

[einzauberengel]

I have different issues in the AD. I could open but
- The trading site was looking weird (wrong and to big icons of the trading goods)
- I had/have to double klick all actions
- the trading site after having added the goods is empty and cant be cancelled nor finished (see attachement)

*
Edit: now after the time run out, I can not even open the AD

 

[Capris]

same

 

[giampygiampbeta]

idem problem

 

[Willy.]

Work Around:
The Antiques Dealer opens on mobile. I play on PC and switch to mobile to open the Antiques Dealer.

 

[einzauberengel]

Today is a public holiday in Germany. Monday will be, too.

Why is anything installed if no support is available? No prob with public holidays. But implementing stuff should only take place, especially in test environments if sufficient support is available

 

[kimmydutch]

I gues the atiques dealer is retired as it simply doesn't open his doors any more

 

[Thunderbummy]

This is typical poor customer service from Inno Games. The AD has been broken for days, reported by customers and followed by zero action from Inno staff who clearly care not one iota for their customers - holidays are obviously more important than customers. Disgraceful but not in the least surprising. One of the many reasons that I refuse to pay to play this game.

 

[Fury the Avenger]

This is typical poor customer service from Inno Games. The AD has been broken for days, reported by customers and followed by zero action from Inno staff who clearly care not one iota for their customers - holidays are obviously more important than customers. Disgraceful but not in the least surprising. One of the many reasons that I refuse to pay to play this game.

Small details. Between when the bug was reported and now there were a total of 0 (ZERO) business days.
Still not a good service, but in the end this is beta. It would matter only if the bug reach live after it was fixed on beta (like some of the bugs on QI).

 

[einzauberengel]

Small details. Between when the bug was reported and now there were a total of 0 (ZERO) business days.
Still not a good service, but in the end this is beta. It would matter only if the bug reach live after it was fixed on beta (like some of the bugs on QI).

Then they shouldnt schedule changes before such a big holiday season. No matter folks should have their free days... I complain installing something when no service is available

 

[Pink Floyd]

Still not opening for me

 

[SamSpade]

Same here on PC. Fortunately, as mentioned earlier, we can resolve the situation by accessing the antiques dealer from a mobile. This allows us to wait for the correction.