Folks still expecting too much. Feedback doesn't need to be responded to. Certainly not everything. Imagine replying to every single post in a feedback thread. When a post is given in a thread like this saying something along the lines of 'your feedback is being passed along', that's really the most anyone should expect.
Inno has to keep the game as a whole in mind when it comes to making additions to the game, not just the experiences of unhappy forum posters. What this means is that nobody should expect (or worse, demand) that changes be made because they don't like something. It surprises me that after all this time it's the same people in each feedback thread and they still don't understand that these threads are to collect feedback, not necessarily to make changes. Changes are made when deemed necessary, as has been the case several times with recent events and especially the new PvP Arena (and the towers for that matter).
While responding to each post is indeed ridiculous, broader responses that deal with the impact of the feedback at some point would go a long way to helping.
"Many people objected to _____."
- After much consideration, we decided we disagree because ____ (where ____ is something less nebulous than mysterious "other feedback sources")
- We didn't have time to make changes based on this feedback at this time, but it will be taken into account in the future
Basically if "it's been forwarded" is all you see, you still don't know if it was really considered or if it makes much sense to bother with feedback in the future. There were for instance multiple cases of posts in this thread to make the GB more interesting while not necessarily overpowered. Were any of those taken into account before they turned 5 units into 10 and called it a day? We don't know.
This forum has been more interactive in the past. We don't know why they decided to move away from that. But certainly the feeling of speaking into a vacuum is likely to discourage constructive posters while allowing angry posters to vibe off each other and get the impression that "everyone" agrees with their point of view.
The return of the towers being reminiscent of that - more moderate posters gave up on talking about the PvP arena long ago, the tower-fans just kept the thread going leaving the impression that most who want further changes to the PvP arena may be obsessive about the towers when the broader complaints about its underlying design as a feature on its own seem to still have fallen on deaf ears. So as it stands it looks like we're likely to keep the steaming pile of crap towers, and add in a steaming pile of crap arena as well. Fortunately, playing neither is an option. Unfortunately for those of us who would like something adjacent to that design-space (scalable military challenge targeted at individual players), it means we're probably SOL for at least 3-5 more years til they decide to return to it