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Contact Support: iOS version - Summer Event freeze

ptrkds

Farmer
Troubleshooting
Reinstallation is not solve the problem.
In the iOS version of the game the Summer Event Quest side button freeze the app.
 
Browser or App version and version number
iOS
Recreation steps
Open app
Touch on the side quest button of the Summer Event
Frequency
All the time
Can this be reproduced?
Yes
It’s most likely tied to the non-displayable gov mansion artwork reported elsewhere (edit: quotes below), which seems to be an asset loadup issue. The game unfreezes once it gives up loading the artwork.
No pics in Governor 1 or update.
Cannot build Gov1
Thank you for reporting this to us. Since the event has just been released on the mobile, some of the assets won't be loading correctly till the next version update is released in the app store.
 

ptrkds

Farmer
It’s most likely tied to the non-displayable gov mansion artwork reported elsewhere (edit: quotes below), which seems to be an asset loadup issue. The game unfreezes once it gives up loading the artwork.

Yes it is true. If I wait 1 minutes, it load everything up.
Thank you for your support.

Maybe the next update solve this delay.
 
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